Incidents | Snap Projections Incidents signalés sur la page de statut de Snap Projections https://status.snapprojections.com/fr-ca https://d1lppblt9t2x15.cloudfront.net/logos/1512ed2f1209edbf8a12a4507af78815.png Incidents | Snap Projections https://status.snapprojections.com/fr-ca fr Trust Centre est à nouveau opérationnel https://status.snapprojections.com/fr-ca Sat, 20 Jun 2026 20:29:38 +0000 https://status.snapprojections.com/fr-ca#91d16e847928c411560772a3d5eade3eef8db12f5d8cb10214702f1826f77d5d Trust Centre est à nouveau opérationnel Trust Centre est indisponible https://status.snapprojections.com/fr-ca Sat, 20 Jun 2026 20:26:38 +0000 https://status.snapprojections.com/fr-ca#91d16e847928c411560772a3d5eade3eef8db12f5d8cb10214702f1826f77d5d Trust Centre est indisponible Trust Centre est à nouveau opérationnel https://status.snapprojections.com/fr-ca Sat, 20 Jun 2026 19:29:37 +0000 https://status.snapprojections.com/fr-ca#17cc0ab06ffe4640dc4a7642142aa306c056639b3ab048c8dd8d2e73c1115e02 Trust Centre est à nouveau opérationnel Trust Centre est indisponible https://status.snapprojections.com/fr-ca Sat, 20 Jun 2026 19:23:35 +0000 https://status.snapprojections.com/fr-ca#17cc0ab06ffe4640dc4a7642142aa306c056639b3ab048c8dd8d2e73c1115e02 Trust Centre est indisponible Application maintenance https://status.snapprojections.com/fr-ca/incident/924698 Sat, 20 Jun 2026 12:00:00 -0000 https://status.snapprojections.com/fr-ca/incident/924698#47b1fbdb06ac314550553a4b5815359b6dc760cfe1d4456cc160d6a3095cdff3 We’ll be performing scheduled maintenance starting at 8:00 am ET. The process is expected to take approximately 3 hours, during which the application will be temporarily unavailable. Periodic downtime is essential for releasing new features and making important improvements. We strive to minimize these interruptions and appreciate your understanding as we continue to grow together. Marketing website est à nouveau opérationnel https://status.snapprojections.com/fr-ca Wed, 27 May 2026 04:20:45 +0000 https://status.snapprojections.com/fr-ca#5fbff2caaf4bd15e54982b576b48b3301f7e312ed3bb96cff606448f454c977e Marketing website est à nouveau opérationnel Marketing website est indisponible https://status.snapprojections.com/fr-ca Wed, 27 May 2026 04:18:13 +0000 https://status.snapprojections.com/fr-ca#5fbff2caaf4bd15e54982b576b48b3301f7e312ed3bb96cff606448f454c977e Marketing website est indisponible Trust Centre est à nouveau opérationnel https://status.snapprojections.com/fr-ca Tue, 12 May 2026 21:29:46 +0000 https://status.snapprojections.com/fr-ca#81151a17f9dd63f81b6b74846064e9846055aa79acf64bba0d12640340365e7f Trust Centre est à nouveau opérationnel Trust Centre est indisponible https://status.snapprojections.com/fr-ca Tue, 12 May 2026 21:27:00 +0000 https://status.snapprojections.com/fr-ca#81151a17f9dd63f81b6b74846064e9846055aa79acf64bba0d12640340365e7f Trust Centre est indisponible AI Import Assistant https://status.snapprojections.com/fr-ca/incident/891074 Fri, 08 May 2026 15:15:00 -0000 https://status.snapprojections.com/fr-ca/incident/891074#cc1d28d9cca5e562a291bbf73c1128ff5c72ebb0c030da7a304e3242d4a73499 Our provider has resolved the issue and AI Import Assistant is now available. AI Import Assistant https://status.snapprojections.com/fr-ca/incident/891074 Fri, 08 May 2026 14:10:00 -0000 https://status.snapprojections.com/fr-ca/incident/891074#f9e68476171fef88e3054dfd7bb1e6e1efc7cac390828792382f424d7c03438b Our provider is experiencing technical issues with file uploads. As a result, the AI Import Assistant feature is temporarily unavailable. There is currently no estimated time for resolution. AI Import Assistant https://status.snapprojections.com/fr-ca/incident/852473 Fri, 20 Mar 2026 03:50:00 -0000 https://status.snapprojections.com/fr-ca/incident/852473#9487033f1e7d40ec9cfe4c8125c607cc63ddf1fea8bb2748829bec43a839df3d We have implemented a mitigation to address the issue and restore normal service while the root cause is being resolved by our upstream provider. We are monitoring closely to ensure continued stability. AI Import Assistant https://status.snapprojections.com/fr-ca/incident/852473 Thu, 19 Mar 2026 20:00:00 -0000 https://status.snapprojections.com/fr-ca/incident/852473#0c4f37d685dd00705295b0f2f6203437cb1a6e01441d52cbb60b3f3b48204b63 The same provider issue has returned. There is currently no estimated time for resolution. AI Import Assistant https://status.snapprojections.com/fr-ca/incident/852473 Thu, 19 Mar 2026 01:45:00 -0000 https://status.snapprojections.com/fr-ca/incident/852473#b7dd989a29f392db84b8e74f78154f5f3db6c2eb55e9062305225be03833f034 Our provider appears to have resolved the issue and AI Import Assistant is now available. AI Import Assistant https://status.snapprojections.com/fr-ca/incident/852473 Wed, 18 Mar 2026 22:00:00 -0000 https://status.snapprojections.com/fr-ca/incident/852473#054a465bbfb7ab12679a006503f5667f490a74c6f8771ac1b3577f0d6ebaebda Our provider is experiencing technical issues with file uploads. As a result, the AI Import Assistant feature is temporarily unavailable. There is currently no estimated time for resolution. Report PDF generation https://status.snapprojections.com/fr-ca/incident/847947 Thu, 12 Mar 2026 17:35:00 -0000 https://status.snapprojections.com/fr-ca/incident/847947#d0e32a7fe897c97cd3bb82571835dec3d90a79ab5cddf97572fcfbe3b3e439b7 Report PDF generation service has been restored and is now fully available. Report PDF generation https://status.snapprojections.com/fr-ca/incident/847947 Thu, 12 Mar 2026 17:17:00 -0000 https://status.snapprojections.com/fr-ca/incident/847947#26fe145790702b6844f5e9abc57b049e2b35a479ecb0dcc3e49ddcd3e69c5067 Report PDF generation is temporarily unavailable. We are working to restore this functionality and expect it to be available again shortly. Transactional email delivery https://status.snapprojections.com/fr-ca/incident/809912 Fri, 23 Jan 2026 04:59:00 -0000 https://status.snapprojections.com/fr-ca/incident/809912#fd8c146efcd2b62134503c01bc93933591a5f0f50328ce8658897376cff19f79 AWS has confirmed full service restoration. The issue has been resolved, and emails are being delivered without delay. Transactional email delivery https://status.snapprojections.com/fr-ca/incident/809912 Fri, 23 Jan 2026 00:00:00 -0000 https://status.snapprojections.com/fr-ca/incident/809912#cbbcff5d1d767c3b7945fd699967c7db1179e88ac394b48d53e50abb2b122fe5 Most emails are being delivered without delay, though AWS has not yet confirmed full recovery. Transactional email delivery https://status.snapprojections.com/fr-ca/incident/809912 Thu, 22 Jan 2026 22:30:00 -0000 https://status.snapprojections.com/fr-ca/incident/809912#7f60ca85889cdcf7412710a8b0858b2d5311cc2a8711c9d34ecde384a7afd0d5 Email delivery delays continue to improve as AWS works toward full recovery with its provider. Transactional email delivery https://status.snapprojections.com/fr-ca/incident/809912 Thu, 22 Jan 2026 21:45:00 -0000 https://status.snapprojections.com/fr-ca/incident/809912#1c7897b63f78fa615e86d27c25b7c80a7eee0e8d7bf94c5ef8bff5e0e0cfa7fd AWS has implemented mitigations that are improving email delivery latency and delays are decreasing. Transactional email delivery https://status.snapprojections.com/fr-ca/incident/809912 Thu, 22 Jan 2026 21:15:00 -0000 https://status.snapprojections.com/fr-ca/incident/809912#a58073df993f924c8782d54e70ba1659889f2755f07927a8d951ff6c315fb771 We are experiencing delays in the delivery of emails related to password resets and two-factor authentication due to increased processing latency in AWS. New Year Release https://status.snapprojections.com/fr-ca/incident/797083 Thu, 01 Jan 2026 23:02:00 -0000 https://status.snapprojections.com/fr-ca/incident/797083#50de0fc455e105f5bf296e930dec1214bbce36a30671e590bc7084b927d86bee Maintenance terminée New Year Release https://status.snapprojections.com/fr-ca/incident/797083 Thu, 01 Jan 2026 23:00:00 -0000 https://status.snapprojections.com/fr-ca/incident/797083#d06e567ea240f52bd00b171af29a6ce9e0f750c0cc7ca79351a6e32286b7ccee It took 2 minutes, during which the application was temporarily unavailable.