Incidents reported on status page for Snap Projections https://status.snapprojections.com/en-ca https://d1lppblt9t2x15.cloudfront.net/logos/1512ed2f1209edbf8a12a4507af78815.png https://status.snapprojections.com/en-ca en https://status.snapprojections.com/en-ca Fri, 27 Mar 2026 05:59:52 +0000 https://status.snapprojections.com/en-ca#591852266edd7864a46febb7296c7540e220280a66816fb924b732f04c5d9301 Website recovered https://status.snapprojections.com/en-ca Fri, 27 Mar 2026 05:53:42 +0000 https://status.snapprojections.com/en-ca#591852266edd7864a46febb7296c7540e220280a66816fb924b732f04c5d9301 Website went down https://status.snapprojections.com/en-ca/incident/852473 Fri, 20 Mar 2026 03:50:00 -0000 https://status.snapprojections.com/en-ca/incident/852473#9487033f1e7d40ec9cfe4c8125c607cc63ddf1fea8bb2748829bec43a839df3d We have implemented a mitigation to address the issue and restore normal service while the root cause is being resolved by our upstream provider. We are monitoring closely to ensure continued stability. https://status.snapprojections.com/en-ca/incident/852473 Thu, 19 Mar 2026 20:00:00 -0000 https://status.snapprojections.com/en-ca/incident/852473#0c4f37d685dd00705295b0f2f6203437cb1a6e01441d52cbb60b3f3b48204b63 The same provider issue has returned. There is currently no estimated time for resolution. https://status.snapprojections.com/en-ca/incident/852473 Thu, 19 Mar 2026 01:45:00 -0000 https://status.snapprojections.com/en-ca/incident/852473#b7dd989a29f392db84b8e74f78154f5f3db6c2eb55e9062305225be03833f034 Our provider appears to have resolved the issue and AI Import Assistant is now available. https://status.snapprojections.com/en-ca/incident/852473 Wed, 18 Mar 2026 22:00:00 -0000 https://status.snapprojections.com/en-ca/incident/852473#054a465bbfb7ab12679a006503f5667f490a74c6f8771ac1b3577f0d6ebaebda Our provider is experiencing technical issues with file uploads. As a result, the AI Import Assistant feature is temporarily unavailable. There is currently no estimated time for resolution. https://status.snapprojections.com/en-ca/incident/847947 Thu, 12 Mar 2026 17:35:00 -0000 https://status.snapprojections.com/en-ca/incident/847947#d0e32a7fe897c97cd3bb82571835dec3d90a79ab5cddf97572fcfbe3b3e439b7 Report PDF generation service has been restored and is now fully available. https://status.snapprojections.com/en-ca/incident/847947 Thu, 12 Mar 2026 17:17:00 -0000 https://status.snapprojections.com/en-ca/incident/847947#26fe145790702b6844f5e9abc57b049e2b35a479ecb0dcc3e49ddcd3e69c5067 Report PDF generation is temporarily unavailable. We are working to restore this functionality and expect it to be available again shortly. https://status.snapprojections.com/en-ca/incident/809912 Fri, 23 Jan 2026 04:59:00 -0000 https://status.snapprojections.com/en-ca/incident/809912#fd8c146efcd2b62134503c01bc93933591a5f0f50328ce8658897376cff19f79 AWS has confirmed full service restoration. The issue has been resolved, and emails are being delivered without delay. https://status.snapprojections.com/en-ca/incident/809912 Fri, 23 Jan 2026 00:00:00 -0000 https://status.snapprojections.com/en-ca/incident/809912#cbbcff5d1d767c3b7945fd699967c7db1179e88ac394b48d53e50abb2b122fe5 Most emails are being delivered without delay, though AWS has not yet confirmed full recovery. https://status.snapprojections.com/en-ca/incident/809912 Thu, 22 Jan 2026 22:30:00 -0000 https://status.snapprojections.com/en-ca/incident/809912#7f60ca85889cdcf7412710a8b0858b2d5311cc2a8711c9d34ecde384a7afd0d5 Email delivery delays continue to improve as AWS works toward full recovery with its provider. https://status.snapprojections.com/en-ca/incident/809912 Thu, 22 Jan 2026 21:45:00 -0000 https://status.snapprojections.com/en-ca/incident/809912#1c7897b63f78fa615e86d27c25b7c80a7eee0e8d7bf94c5ef8bff5e0e0cfa7fd AWS has implemented mitigations that are improving email delivery latency and delays are decreasing. https://status.snapprojections.com/en-ca/incident/809912 Thu, 22 Jan 2026 21:15:00 -0000 https://status.snapprojections.com/en-ca/incident/809912#a58073df993f924c8782d54e70ba1659889f2755f07927a8d951ff6c315fb771 We are experiencing delays in the delivery of emails related to password resets and two-factor authentication due to increased processing latency in AWS. https://status.snapprojections.com/en-ca/incident/797083 Thu, 01 Jan 2026 23:02:00 -0000 https://status.snapprojections.com/en-ca/incident/797083#50de0fc455e105f5bf296e930dec1214bbce36a30671e590bc7084b927d86bee Maintenance completed https://status.snapprojections.com/en-ca/incident/797083 Thu, 01 Jan 2026 23:00:00 -0000 https://status.snapprojections.com/en-ca/incident/797083#d06e567ea240f52bd00b171af29a6ce9e0f750c0cc7ca79351a6e32286b7ccee It took 2 minutes, during which the application was temporarily unavailable.